Field Tech Director with Japanese and English

NTT • Japan, Japan • Posted July 14, 2026

Position Overview

JOB DESCRIPTION

Req ID: 379276 

We are currently seeking a Field Tech Director with Japanese and English to join our team in Ikonobe, Kanagawa (JP-14), Japan (JP).

Field Tech Director

As a People Leader, the Director is responsible for all aspects of hiring and development of their direct reports and organization. The Director is also responsible for the delivery of services to our clients and client satisfaction. They will lead a global team to ensure adherence to the contract and customer satisfaction for both Deskside Services and our Digital Workplace Services.

Role Responsibilities

  • Responsible for directing the Field Service Team to achieve Quality, SLA, and Customer Satisfaction performance results, ensuring adequate field services, schedules, developing the team, and maintaining overall quality
  • Develop Personnel
  • Conduct Client Field AHOD Meeting
  • Team 1 on 1 Sessions
  • HR Onboarding / Off boardin...