Fine Jewellery Sales Consultant - Birmingham

At Queensmith, we understand that our greatest asset is our exceptional team. As a Sales Consultant, you play a pivotal role in shaping the customer journey and delivering an outstanding jewellery-buying experience. You bring warmth, confidence, and expertise to every interaction, guiding customers through one of the most meaningful purchases they'll ever make. You blend product knowledge with emotional intelligence, helping clients navigate designs, materials, and bespoke options with clarity and ease. Working closely with colleagues across Sales, Operations, and Production, you ensure every stage of the experience feels seamless and personalised.

Whether advising first-time buyers or long-standing clients, your approach combines genuine connection with commercial focus. You champion retail excellence, drive sales performance, and reinforce the high standards that define the Queensmith in-store experience. In this capacity, you play a vital role in our mission to ensure that ...