Floor Manager

JD Group • London, England • Posted June 19, 2026

Position Overview

Role overview:

The key role of a Coach Level 3 is to aid the management team in the day-to-day running of the store, upholding the core values of the business whilst remaining compliant with all relevant KPIs. As a level three coach and the first step into size? management, the focus will be placed on creating a positive working environment whilst ensuring the sales team consistently deliver of a level of service that exceeds the demands and expectations our consumers. 

Responsibilities:



  • Work alongside the store manager and assistant manager, to ensure the team delivers exceptional customer experiences. 





  • Key holder - assist in the opening and closing of the store and money handling. 





  • Deal with customer complaints and enquiries, providi...