Forex Client Experience & Compliance Specialist

Delta International Institute in Dubai is seeking a proactive Client Complaints Executive to manage and resolve client issues across email, phone, live chat, and CRM. You will document cases, adhere to policies, and maintain confidentiality while delivering timely outcomes.

The role requires attention to detail, strong communication, and the ability to escalate high-risk matters to Compliance. You will help identify trends, prepare reports, and support audits to ensure compliance with financial