Front and Back Office Specialist

Front and Back Office Specialist

Work setup: Hybrid | Night shift

Location: Eastwood, Quezon City

Benefits

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Participate in company-sponsored events and activities.
• Work‑Life Harmony: Flexible work arrangements.
• Career Growth: Continuous learning and advancement opportunities.
• Inclusive Teamwork: A culture that celebrates diversity and fosters inclusion.

Responsibilities

• Provide excellent customer service to clients via phone, text, and email.
• Communicate with prospects/clients and staff of agents and service specialists to keep them updated on their application process and assist licensed agents to service existing contract loans, payment, b...