Front Desk Agent

$16.00 - $17.00 per hourBe the First Smile Our Guests See!
Courtyard by Marriott Charlottesville UVA Medical Center is looking for a friendly, professional, and service-oriented Front Desk Clerk to join our team. If you enjoy helping people and thrive in a fast-paced environment, this is the perfect opportunity for you!

Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential Career Paths:

Front Desk Supervisor – Front Desk Manager – Front Office Manager - Operations Manager-Assistant General Manager – General Manager –Area Vice President of Operations

Key Duties & Responsibilities:

Resolve guest complaints, ensuring guest satisfaction.

Anticipate guests needs, respond promptly and ac...