Front Desk Agent

Heritage Inn Hotel • Cranbrook, British Columbia • Posted July 01, 2026

Position Overview

The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!
What You Will Do:
Maintain an inventory of vacancies, reservations, and room assignments.
Register arriving guests and assign rooms.
Answer inquiries regarding hotel services and registration by telephone, email, and in person.
Provide information about services available in the community and respond to guests’ concerns.
Compile and check daily record sheets, guest accounts, receipts, and vouchers using computerized or manual systems.
Present statements of charges to departing guests and receive payment.
We Are Looking For Someone Who:
Has strong computer skills
Has strong attention to detail
Has excellent customer service and communication skills
Has previous hospitality experience (preferred)
Cares about their professional appearance and follows uniform and dress code standards

        
    