Front Desk Agent (EU Language)

AccorHotel • dubai, dubai • Posted June 19, 2026
Position Overview

            Responsibilities Execute the daily functions of arrival and departure for guests in a manner keeping with the Fairmont Service Promise and the guests. 
Adheres to and executes all job task checklist points. 
Perform registration process by obtaining data from guest and by observing the established guidelines. 
Review all Group Resumes VIP reports daily business reports. 
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag while working. 
Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations which include but are not limited to Front Office policies and Accounting policies. 
Cash handling and credit processing as required to include Gift Card redemption. 
To support the Concierge or Telephone Operator as required. 
Resolve guest complaints or otherwise follow up with manager. 
Review room q...
        