Front Desk Agent/Guest Service Agent (Arabic Speaker)

EDITION • dubai, dubai • Posted June 23, 2026

Position Overview

            Position Summary  Organize, confirm, process, and conduct all guest check‑ins/check‑outs, room reservations, requests, changes, and cancellations, securing payment and verifying/billing adjustments. 
Activate and file room keys and print contingency lists to record all guests for emergency purposes. 
Process all guest requests, relay messages, and follow up on outstanding requests or problems from the previous day. 
Run and review daily reports and logs, and complete cashier and closing reports in the computer system. 
Accept and record wake‑up call requests and deliver them to the appropriate department. 
Count bank at the beginning and end of each shift, securing the bank and processing all payment types, adjustment vouchers, paid‑outs, correction vouchers, and miscellaneous charges while providing change. 
Notify Loss Prevention/Security of any guest reports of theft. 
Follow all company policies and proc...
        