Front Desk Assistant Manager

The Peninsula Beijing • Dong Cheng Qu, Bei Jing Shi • Posted June 21, 2026

Position Overview

Working alongside a high profile and prestigious team, we are seeking a Front Desk Assistant Manager to create a memorable guest experience.

  • World renowned hotel within China

  • High profile position within The Peninsula Hotels

  • Favourable remuneration package
  • Key accountabilities

  • Assist manager in overseeing front office operations to ensure smooth and efficient service

  • Resolve guest complaints and emergencies to maintain hotel reputation and guest experience

  • Conduct departmental training and ensure compliance with hotel policies

  • Maintain work logs, complete work handovers, and report incidents in a timely manner
  • General requirements

  • Minimum 2 years of relevant working experience in hotel front office

  • Strong communication and problem-solving skills with good guest service awareness

  • Excellent service attitude and team collaboration spirit

  • ...