Front Desk Associate

Front Office Associate

Location: Gachibowli, Kondapur, Hitech City, Hyderabad

Summary: A Front Office Associate manages the reception area, greets visitors, handles inquiries, and ensures smooth front‑desk operations while creating a positive first impression of the organization.

Key Responsibilities

• Welcome and greet visitors, clients, or guests professionally
• Answer phone calls, emails, and direct inquiries to the appropriate departments
• Manage appointments, bookings, or reservations
• Maintain visitor logs and issue passes when required
• Handle incoming and outgoing mail or deliveries
• Provide basic information about the company, services, or facilities
• Resolve customer queries or complaints courteously
• Maintain cleanliness and organization of the front desk area
• Coordinate with housekeeping, security, or other departments (especially in hotels or hospitals)