Front Desk Receptionist

BCO London Salon is a premium hair salon in Marylebone, combining Brazilian beauty expertise with modern international trends. We provide high-quality hair and beauty services in a stylish, welcoming environment, focused on exceptional client care and outstanding results.

Role Description

As the first point of contact, you will welcome clients, manage appointments, answer calls and messages, process payments, maintain client records, and support the smooth day-to-day running of the salon.

Requirements

• Excellent customer service and communication skills
• Experience in reception, hospitality, salon, or spa environments preferred
• Strong organisational and multitasking abilities
• Comfortable handling bookings, payments, and administrative tasks
• Professional, reliable, and well-presented
• Fluent English required; additional languages are a bonus
• Experience with booking software i...