Front Office Agent

We are looking for a dynamic and professional Front Office Agent to join our team at a luxury resort in Ras Al Khaimah UAE . In this role you will be responsible for ensuring a smooth and efficient check-in/check-out process while providing exceptional service and assistance to our guests

Responsibilities:

• Handle guest inquiries requests and complaints efficiently

• Manage reservations and ensure accurate billing and payment processing

• Maintain a clean and organized front desk and lobby area

• Coordinate with other departments to ensure guest satisfaction

Requirements:

• Previous experience in hospitality or a customer service role preferred

• Professional appearance and strong attention to detail

• Ability to work under pressure in a fast-paced environment

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