Front Office Agent

PVH (Tommy Hilfiger/Calvin Klein) • singapore, singapore • Posted July 14, 2026

Position Overview

Responsibilities
  • Greet all guests in a friendly and helpful manner, and attempt to learn and use guests' names at every opportunity.
  • Register and room all arrivals according to established procedures.
  • Perform check‑in, check‑out, and room change procedures and ensure all data are entered completely into the hotel systems.
  • Assist and support Guest Services Executive to ensure that the hotel policies and procedures are adhered to.
  • Maintain cashier float and ensure accurate faily report of all money received.
  • Attend to guests' complaints, inquiries, and requests in a timely and courteous manner.
  • Perform the audit balances and prepare all work for audit in an orderly fashion.
  • Maintain exemplary department standards of behavior, appearance, and attitude.
  • Conduct shift briefings to communicate hotel activities and operational requirements.
  • Perform any other tasks as assigned within reasonable mean...