Front Office Guest Service Agent - Accor Hotels - Dubai, UAE

Front Office Guest Service Agent - Accor Hotels - Dubai, UAE

Position Overview: This role focuses on delivering seamless check-in and check-out experiences, maintaining guest satisfaction, and ensuring operational excellence in a dynamic hotel environment.

Job Details: Country: UAE | City: Dubai | Industry: Hospitality | Function: Front Desk-Reception | Salary: monthly (Market estimated) | Gender: Any | Candidate Nationality: Any | Job Type: Full-time

Key Responsibilities

• Welcome guests warmly and manage efficient check-in and check-out procedures
• Respond promptly and professionally to guest inquiries and service requests throughout their stay
• Ensure accurate posting of charges and maintain proper control of guest accounts
• Handle cash and credit transactions following strict security and accounting procedures
• Maintain guest confidentiality and privacy at all times
• Coordinate communication between ...