Frontline Banking & Customer Experience Advisor

FNB is seeking a Community Advisor in Johannesburg on a 12‑month hourly rate contract. You will deliver prompt service, understand customer needs, and process requests efficiently to support branch operations. You will guide customers to digital and self‑service options, explore cross‑sell opportunities, and help grow the client base while upholding governance and quality standards. The role requires Grade 12 and 1–3 years in customer‑facing roles; strong communication, organizational skills,