General Manager

Role Title: General Manager

Location: Hyderabad

Reporting To: Chief Operating Officer

Position Overview

The General Manager (GM) will lead all facets of operations at The Quorum Hyderabad, ensuring exceptional service delivery, financial performance, and a culture of excellence. As the unit head, the GM is accountable for the member experience, commercial performance, operational execution, and team leadership. The role requires strategic thinking, a strong sense of ownership, and the ability to translate the organization‘s vision into on-ground action.

Key Responsibilities

1. People Leadership & Culture

• Lead and mentor Heads of Departments (HODs) and build a high-performing, service-driven team.

• Instil The Quorum‘s culture, values, and service ethos across all functions.

• Conduct regular team briefi...