General Manager

Job Title: General Manager

Department: Executive

Supervisor: Board Of Directors

Principal Responsibility & Position Purpose:

The General Manager (GM) will be responsible for overseeing all hotel operations, ensuring the highest standards of guest service and financial performance. This leadership role encompasses the management of hotel staff, enhancement of operational efficiency, and elevation of guest satisfaction, all while upholding company policies and procedures.

Duties and responsibilities

• Supervise and coordinate all daily hotel operations, encompassing front desk, housekeeping, food and beverage services, and maintenance, to maintain superior quality standards and maximize guest satisfaction.

• Lead the recruitment, training, and management of hotel staff. Conduct performance evaluations, provide ...