General Manager - Sha (Madrid)

Location: Cancun, Mexico.

Property: SHA Mexico

Job Purpose

The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world‑class luxury hospitality combined with preventive medicine and holistic wellness.

The successful candidate will combine strategic vision with a hands‑on operational approach, driving exceptional guest experiences, financial performance, and a high‑performing, values‑driven organizational culture.

The role requires a Think Global, Act Local mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high‑profile, and international clientele.

Main Duties & Responsibilities

• Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience.
• Drive a visible, hands‑on leadership style, ensuring consistency, operat...