German & Dutch Speaking Customer Support Representative (Hybrid)

In the global logistics sector, maintaining the momentum of commercial transportation fleets is crucial for business success. By aligning with a premier international industry leader, you will champion a highly respected automotive brand. In this position, you will act as the vital bridge connecting cutting-edge fleet engineering with the global transit corporations that drive international trade.

This position goes far beyond conventional client care. You will deliver high-level strategic oversight, complex troubleshooting, and bespoke solutions to premier transportation networks, commercial fleet operators, and elite automotive accounts.

Core Responsibilities

• B2B Client Management: Oversee critical incoming requests via telephone and digital channels, ensuring strict adherence to safety regulations and quality service benchmarks.
• Root-Cause Diagnosis: Analyze complex operational and technical bottlenecks to depl...