Global AI CSM - Remote-First, Early Equity, High Impact

black.ai is looking for a Customer Success Manager to join our expanding team in Romblon, España. In this role, you will drive customer success by ensuring adoption, engagement, and retention, while collaborating with internal teams to build scalable CS processes.

We seek an individual with experience in B2B SaaS Customer Success, strong communication skills, and a proactive mindset. This position offers meaningful equity in a remote-first culture with career growth opportunities.