Global Customer Quality Lead: Solve Problems, Prevent Recurrence

Link-Worldwide • san luis potosí, san luis potosí • Posted June 04, 2026

Position Overview

Link-Worldwide in San Luis Potosí, Mexico is seeking a Global Customer Quality Manager to lead the management of customer quality issues across global operations. The role includes rapid containment, communication, and resolution of customer complaints while ensuring accountability and driving structured problem-solving.

The ideal candidate will have over 7 years of relevant experience, strong leadership abilities, and proficiency in problem-solving methodologies. We value transparency and execution to enhance customer confidence.

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