Global Head of Customer Support & Operations

A global EdTech company is seeking a Head of Customer Support & Operations in Buenos Aires. This leadership role involves managing a team, ensuring high-quality customer experience, and owning metrics such as CSAT and resolution time. The ideal candidate will have significant experience in customer support and team management, with a focus on enhancing operational processes. The position is hybrid and offers opportunities to innovate within a fast-paced SaaS environment.
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