Global Lead, 2nd-Line & Environments Support Engineer

EPAM Systems in Mexico is seeking a Chief 2nd Line / Environments Support Engineer to lead their support engineering team. This pivotal role requires an experienced individual to manage complex technical issues, ensure high customer satisfaction rates, and drive continuous improvement within the team.

The ideal candidate will have over three years of experience in support environments and two years of leadership experience, alongside strong skills in Linux, Docker, Kubernetes, and effective communication. The position offers a dynamic work environment and various benefits.