Global Technology Support Services

CFA Institute • London, England • Posted July 15, 2026

Position Overview

Are you a technology leader who thrives on building exceptional employee experiences through modern workplace technology? Do you enjoy leading global teams, advancing workplace technologies, and partnering across the business to deliver secure, seamless, and scalable end-user services? If so, you'll have the opportunity to make a meaningful impact by helping shape how colleagues around the world connect, collaborate, and work every day.

The Manager, Global Technology Support Services is responsible for the global delivery, evolution, and continuous improvement of end-user technology support services. This role provides proactive leadership across help desk operations, audiovisual (A/V) services, and end-user device lifecycle management, ensuring a high-quality, customer-centric experience for a globally distributed workforce. This hands-on leadership role operates at a strategic and operational level to lead internal teams and manage global vendors. The Manage...