Guest Service Agent

First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.

• Welcomes guests and takes care of them from their arrival through to departure  

• Maintain cashier float and ensure accurate daily report of all money received

• Contributes to guests' permanent satisfaction by providing high quality services throughout their stay

• Helps meet the department's quantitative targets through his/her sales efforts

• Helps encourage guest loyalty by developing friendly, personalized relationships

• Ensures that administrative procedures never take priority over guest relations

• Anticipates guests' needs and takes them into consi...