Guest Service Agent
Accor • Haymarket, New South Wales • Posted June 23, 2026
Position Overview
Located right in the heart of the Sydney CBD you will find Mantra Sydney Central which offers its guests a selection of studio, one and two bedroom apartments, and open plan family suites. Given its central location, when you are not working, why not go check out Sydney’s sights such as Pitt Street Mall, Chinatown, Circular Quay, or Darling Harbour with their multitude of choices for fun, food and entertainment.
Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.
Primary Responsibilities