Guest Services Project Manager

Our client, is a Retail Cosmetics company, is looking for a Guest Services Project Manager for their Bolingbrook, IL/ Hybrid location.

 

Responsibilities:

• This role will serve as the front door to the organization, ensuring incoming work across AI, product, operations, and process improvement is captured, structured, sized, prioritized, and tracked through execution.


• Additionally, this role will serve as the lead project manager to launch cross-functional Guest Services initiatives.


• The expectation is that this person can step in quickly, operate independently, and build a scalable model that brings visibility, alignment, and accountability to how work enters and moves through Guest Services.


• This role will serve as the front door to the organization, ensuring incoming work across AI, product, operations, and process improvement is captured, structured, sized, prioritized, and tracked through execu...