Hardship & Customer Support Consultant

Kennedy Reid • Australia, New South Wales • Posted July 16, 2026

Position Overview

Multiple Opportunities | 9-Month Contract | $40.84 per hour + Super |Parramatta

Looking for a meaningful career where you genuinely help people?
We're recruiting multiple Customer Support Consultants to join one of Australia's leading financial institutions.

This is your opportunity to build a career in banking while helping customers through some of the most important conversations they'll ever have.

No banking experience? That's okay!

If you're passionate about customer service, enjoy helping people and thrive in challenging situations, we'd love to hear from you.

About the Role

Every day you'll speak with customers experiencing financial hardship and work alongside them to understand their circumstances and find practical solutions.
These aren't quick transactional calls. You'll build trust, listen with empathy and make a genuine difference in someone's day.
Comprehensive training is provided, so we're...