Head Guide

Duties:

• Guiding guests
• Ensure efficient and effective product delivery by all rangers as defined by the company.
• Communicate daily with the General Manager regarding all camp guest and staff matters, daily operations, staff issues, vehicle issues and any shared staff service requirements.
• Foster a warm, welcoming, and relaxing atmosphere for all guests to maximise guest enjoyment.
• Co-ordinate on-going training and unit standard maintenance of all rangers’ qualifications and certifications in conjunction with the Human Resources Manager and General Manager.
• Assist in any emergency in the field or at any of the camps.
• Work with the Operations Manager on all ranger performance matters, safari policy implementation and standard operating procedures
• As a senior member of staff, the Head Guide may be required to lead under these circumstances. This could include but is not limited to fires (in camp an...