Head of Operations Excellence

DPDHL • Vietnam, Vietnam • Posted June 27, 2026

Position Overview

Responsibilities

  • Lead the Operations Excellence (OE) function, ensuring alignment with business needs and delivering on global agendas within the country/cluster.

  • Drive strategic initiatives and foster a culture of continuous improvement.

  • Provide critical input for new business tenders and proposals, leveraging Ops Ex initiatives to capitalize on commercial opportunities with customers.

  • Represent the OE agenda at the senior management level, emphasizing accountability for OE activities and functions (Safety, Quality Regulatory Assurance, Operational Management System, Labor Management, etc.).

  • Support effective startups by offering resources, guidance, and strategic advice to optimize operational performance from inception.

  • Cultivate strong customer relationships throughout the business lifecycle, utilizing management reporting to drive recommendations for improvements and effectively mitigate risks.