Help Desk Analyst

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience.
With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are.
One customer, one family, one community at a time.About This RoleThe Help Desk Analyst is mainly responsible for the smooth running of the FXOnline system on agents' and store computers.Roles & ResponsibilitiesProvide help desk assistance and customer care support through phone, email, and remote desktop connections.Monitor logs to pre‐empt potential problems.Proactively maintain a...