Help Desk Technical Support - Shift Wednesday - Sunday, 3:00pm -11:30pm- US Citizenship required
General Dynamics Information Technology • Washington, DC • Posted July 11, 2026
Position Overview
**Req ID:** RQ223812
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** Secret
**Public Trust/Other Required:** None
**Job Family:** Technical Support Services
**Skills:**
Microsoft Office,Service Desk (Inactive),Ticketing Systems
**Certifications:**
Azure Fundamentals (AZ-900) - Microsoft - Microsoft, CompTIA - Security+ - CompTIA - CompTIA, ITIL Foundation - ITIL - ITIL
**Experience:**
4 + years of related experience
**US Citizenship Required:**
Yes
**Job Description:**
GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washington, DC. This position is under an IT modernization and sustainment program within a component agency of the Department of Homeland Security (DHS). This position will report directly to the Service Desk Manager or a Shift Lead. In order to more effectively achieve its mission objectives, the component agency must provide technical...
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** Secret
**Public Trust/Other Required:** None
**Job Family:** Technical Support Services
**Skills:**
Microsoft Office,Service Desk (Inactive),Ticketing Systems
**Certifications:**
Azure Fundamentals (AZ-900) - Microsoft - Microsoft, CompTIA - Security+ - CompTIA - CompTIA, ITIL Foundation - ITIL - ITIL
**Experience:**
4 + years of related experience
**US Citizenship Required:**
Yes
**Job Description:**
GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washington, DC. This position is under an IT modernization and sustainment program within a component agency of the Department of Homeland Security (DHS). This position will report directly to the Service Desk Manager or a Shift Lead. In order to more effectively achieve its mission objectives, the component agency must provide technical...