Helpdesk Associate - ITIL

NTT DATA • Bengaluru, Karnataka • Posted July 21, 2026

Position Overview

Job Description

Req ID: 311351 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Requirements:

  • Helpdesk Sr. Associate at Grade-5 position in Service Desk
  • Must be a Graduate. B.Tech/B.E or any other technical degree preferred
  • Good communication skills with minimum 1 year of international calling experience
  • Good comprehension & writing skills.
  • Must possess excellent customer handling skills
  • Should be comfortable to work in rotational shift with 24x7 support window
  •  Work from office is mandatory

    • Job description:

  • Provide L1/1.5 technical guidance in activities associated with identification, priorit...