Helpdesk Support Engineer

Job Title: Desktop Support Engineer Work Location: Trenčín, Slovakia. Duration: Fixed Contract Job Level: Band 2 Job Types: Full-time, Contract, Permanent We are currently helping our client, who is based in Bratislavska Trenčín, Slovakia - hiring for a Desktop Support Engineer to join our IT support team! If you're passionate about troubleshooting, resolving IT issues, and providing excellent customer support, we want to hear from you. As a Desktop Support Engineer (Band 2), you will play a crucial role in providing day-to-day local and remote desktop support. Your responsibilities will include troubleshooting and resolving hardware, software, and application issues in our ticketing system. Additionally, you’ll engage with supervisors and managers to ensure operational consistency across all shifts in the IT Support Center. Your work will include providing Break Fix and fault diagnosis, offering support for various core operating systems and platforms, and troubleshooting de...