Homelessness Advisor

Job description

Organisation: Derby Homes

37 hours per week

Permanent

Home/Office and visiting properties/customers

TO APPLY FOR THIS VACANCY, YOU MUST DO SO THROUGH THE DERBY HOMES WEBSITE, BY CREATING AN ACCOUNT USING THE “APPLY ONLINE” LINK.

An exciting opportunity has arisen within Housing Options to be part of a team that provides high quality, customer focused advice and assistance to vulnerable families and single people in Derby who are homeless or threatened with homelessness. 

You will be providing a front-line advice service to customers, managing a caseload of your own with an aim to prevent homelessness wherever possible. This is a demanding role where you will need to assess individual situations with efficiency and precision. An investigative approach will be essential to probe and understand everyone’s set of circumstances, making decisions within a legal framework. 

You will nee...