Description
DUTIES AND RESPONSIBILITIES:
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. May strip up to 60 rooms per dayMaintain the cleanliness and organization of floor closets and corridors, including removing trash, wiping down shelves/counters, sweeping, mopping, and/or vacuuming floors, and removing non-floor closet items and storing them in appropriate areas.Respond to guests’ requests such as in a timely and efficient manner.Clean other designated areas such as public restrooms, storage rooms, and other public area spaces including the parking garage.Report needed repairs or unsafe conditions to the supervisor.Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction.Minimize waste of supplies and amenities within all ar...