Housekeeping Order TakerHousekeeping Host

Hilton • business bay, dubai • Posted July 16, 2026

Position Overview

As a Housekeeping-Order Taker you would be responsible for answering all telephones dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.



What will I be doing

As a Housekeeping-Order Taker you will be responsible for performing the following tasks to the highest standards:

  • Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
  • Maintain the computerized Work Order System. This requires logging and recording all service requests implementation distribution and closing of all Work Orders
  • Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team
  • Responds to all emergency call which includes monitoring the alarm system
  • Dispatching and directing the proper crafts to the location notify...