Hr Customer Care

**HR Support Associate**
**Key Responsibilities**:
- Provide first contact information on HR policies, procedures, and programs.
- Assist employees with HR-related issues, including benefits, payroll, and leave of absence.
- Document and track inquiries and resolutions in the HR system.
- Escalate complex issues to senior HR staff or other departments as needed.
- Maintain confidentiality and handle sensitive information with discretion.
- Participate in training sessions to stay updated on HR policies and systems.
- Contribute to the continuous improvement of HR processes and services.
**Qualifications**:
- High school diploma or equivalent; associate's or bachelor's degree in Human Resources, Business Administration, or a related field is a plus.
- Must demonstrate strong written and verbal communication skills in English.
- Excellent communication skills, both verbal and written.
- Strong customer service orientation with a frie...