Hr Supervisor (Xico)

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Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.Reporting to the Director, HR Shared Services, the Tier 1 Supervisor will oversee the operations of the Tier 1 team, ensuring all HR transactions and inquiries are handled or escalated accurately with adherence to HR procedures and controls.WHAT YOU'LL DOBuild a high energy collaborative team who makes the connection between HR Shared Services, HR Centers of Expertise, and HR Business Partners, ensuring seamless delivery of HR solutions to employees and managers.Manage Service Center resolution and escalation of issues while consistently meeting/exceeding key performance metrics including Service Level Agreements (SLA) to deliver service excellence.Oversee the operations of the HR technology systems, ensuring accurate tracking and reporting of employee data.Resolve escalated HR issues, wo...