HUAWEI - MOBILE SWITCHING CENTRE (MSC) STORE MANAGER
Shopper360 • kuala lumpur, kuala lumpur • Posted July 13, 2026
Position Overview
Responsibilities
- Service Center Operations – Manage daily operations of the Huawei service center to ensure smooth workflow, efficiency, and compliance with company standards.
- Customer Experience Management – Oversee customer service quality, handle escalated cases, and ensure excellent after-sales experience.
- Team Leadership – Lead, train, and motivate the service center staff (frontline, technical, and support teams) to deliver top-quality service.
- Performance Monitoring – Track K...