Hybrid FinTech Customer Support Engineer — 2 Days Remote

SD Solutions • medellín, antioquia • Posted May 30, 2026

Position Overview

SD Solutions is seeking a Customer Support Engineer to join Tipalti in Medellín, Colombia. This position involves delivering exceptional service while supporting customers post-sale, coordinating with various teams, and managing multiple live chats effectively.

The ideal candidate will have strong English communication skills and experience using ticketing systems. The role offers a hybrid work model with three days in-office work and two days remote, along with a lunch benefit for in-office days.

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