Implementation Coordinator (SaaS, API & SQL)

Work Setup: Hybrid at the Sanctum, SM - North EDSA, QC (onsite training for 5-6 weeks then once-a-week after)

Schedule: 3pm to 12am | 8pm to 5am MNL (may change due to DST)

Start Date: TBD

Equipment: Company provided

What does a day in the life of a Technical Implementation Coordinator look like?

• Works closely with internal Sales and Customer Success team members, with existing customers, and with prospects to help design integration solutions.
• Engages with customers and prospects in pre-sales efforts to scope solutions and to clearly document professional service requests based on product capabilities.
• Develops and delivers requirements documentation to internal and external project stakeholders.
• Managing multiple projects with a high number of customer interactions.
• Interpreting and transforming customer requirements into project plans.
• Tracking projects and tasks through the PMO portfolio to...