Implementation Project Lead

Responsibilities

:
Leadership:

Coach and Mentor Team members to develop necessary skills

Make informed decisions that align with the team’s objectives and overall organizational goals.

Deployment:

Participate in the design and configuration of related applications and report designs.

Manage specific application implementations, including pre and post Go-live planning.

Perform due diligence as required.

System Evolution and Continuity:

Manage system evolution, bug escalations, and resolutions.

Conduct Expression of Need when required.

Facilitate proper communication methods for evolution, bug fixes, release notifications to relevant parties.

Support and Troubleshooting:

Troubleshoot production issues and perform root cause analysis.

Ensure continuity of interfaces and liaise with vendors and regional IT to resolve issues.