Inbound Contact Representative
CenterWell • Raleigh, NC • Posted July 04, 2026
Position Overview
**Become a part of our caring community**
The Inbound Contacts Representative 1 represents us by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments.
**Location:** Work at home in **FL, IN, OH, TN, AZ, MO, NM, or NC**
**Schedule:** **Must be flexible to work one of the shifts below. Saturday shift will have one day off during the week(Tuesday-Friday) and Sunday is the second off day.**
+ **Schedule 1 - Monday thru Friday 2:30 PM -11PM EST**
+ **Schedule 2 - Monday-Saturday 10 AM-6:30 PM EST**
The Inbound Contacts Representative 1 addresses customer needs which may include complex benefit questions, resolving issues, and educating members. Record details of inquiries, comments or complaints, transactions or interactions and takes action in accordan...
The Inbound Contacts Representative 1 represents us by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments.
**Location:** Work at home in **FL, IN, OH, TN, AZ, MO, NM, or NC**
**Schedule:** **Must be flexible to work one of the shifts below. Saturday shift will have one day off during the week(Tuesday-Friday) and Sunday is the second off day.**
+ **Schedule 1 - Monday thru Friday 2:30 PM -11PM EST**
+ **Schedule 2 - Monday-Saturday 10 AM-6:30 PM EST**
The Inbound Contacts Representative 1 addresses customer needs which may include complex benefit questions, resolving issues, and educating members. Record details of inquiries, comments or complaints, transactions or interactions and takes action in accordan...