Inbound Reservations Sales Agent

Job Title: Inbound Reservations Sales Agent (Remote After Training)

Location: Phoenix, AZ, 85016

Duration: 3 Months

Position Overview

The Inbound Reservations Sales Agent is responsible for assisting guests with booking lodging, tours, and activity reservations while delivering exceptional customer service. This role involves handling inbound inquiries, identifying guest needs, promoting travel experiences, and maximizing sales opportunities through upselling and cross‑selling. Successful candidates are customer‑focused, sales‑driven, and passionate about creating memorable guest experiences.

Key Responsibilities

• Respond to inbound calls and inquiries regarding lodging, tours, and activities.
• Assist guests in making new reservations and modifying existing bookings.
• Build rapport with customers and provide personalized travel recommendations.
• Generate revenue through effective upsellin...