Inbound SDR & Central Support Specialist

Craftwork is looking for a customer-focused Representative for their Central Support team in Mexico City. You'll manage inbound communication, ensuring fast responses through calls, texts, and emails, alongside maintaining CRM accuracy.

Ideal candidates are bilingual (Spanish-English), possess strong communication skills, and have a background in service industries. This is a hands-on role that allows you to directly impact customer experiences and contribute to the growth of the company.