Incident Manager Senior - ACC Major Incident Manager
USAA • San Antonio, TX • Posted July 21, 2026
Position Overview
**Why USAA?**
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
**The Opportunity**
We are seeking a dedicated **Senior ACC Major Incident Manager** to lead the end-to-end coordination and management of **major incidents** impacting critical enterprise technology services. This role ensures rapid restoration of service, minimizes business disruption, and maintains clear and...
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
**The Opportunity**
We are seeking a dedicated **Senior ACC Major Incident Manager** to lead the end-to-end coordination and management of **major incidents** impacting critical enterprise technology services. This role ensures rapid restoration of service, minimizes business disruption, and maintains clear and...