Incident Manager, TechOps Lead

Central Parking • bengaluru, karnataka • Posted July 01, 2026

Position Overview

About the job

GMP has established itself as the pioneer of Interoperable Smart Parking which connects all parking and mobility stakeholders on a common platform who are operating in silos. GMP has had great success in the European market and is now expanding in US and other markets globally. This is an opportunity to be part of a high growth team with a global footprint.

Job Responsibilities:

  • Build a high-performance Tech Ops team.
  • Lead SOPs development excercises regularly to cover all the on-ground cases.
  • People manager for the team with responsibility for establishing objectives and providing feedback, career development.
  • Manage the day-to-day operations of the shift, ensuring SLA commitments are met.
  • Performing planned maintenance checks and calibrations and submitting appropriate reports in a timely manner.
  • Develop and improve best practices, guidelines, runbooks and checkl...