Informatics Lead
Humana • Raleigh, NC • Posted July 04, 2026
Position Overview
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The Informatics Lead solves complex business problems using data from internal and external sources to provide insight to decision-makers. You will work with analytics, IT, and departments across the organization to improve CenterWell programs and assets by analyzing the customer journey. You will work on problems of diverse scope and complexity ranging from moderate to substantial. You will report to the Director of Informatics.
The CenterWell Experience team supports the corporate initiative of enhancing the customer and associate experience across CenterWell segments. This team works with analytics, operations, finance, and digital teams to identify friction points and provide end-to-end visibility to how our customers work with our touchpoints and operations.
You will use its experience of data, modeling, optimization, and reporting tools. You will apply disciplined analytics to assess behavior and improve programs and products to ...
The Informatics Lead solves complex business problems using data from internal and external sources to provide insight to decision-makers. You will work with analytics, IT, and departments across the organization to improve CenterWell programs and assets by analyzing the customer journey. You will work on problems of diverse scope and complexity ranging from moderate to substantial. You will report to the Director of Informatics.
The CenterWell Experience team supports the corporate initiative of enhancing the customer and associate experience across CenterWell segments. This team works with analytics, operations, finance, and digital teams to identify friction points and provide end-to-end visibility to how our customers work with our touchpoints and operations.
You will use its experience of data, modeling, optimization, and reporting tools. You will apply disciplined analytics to assess behavior and improve programs and products to ...